Moscow, 14 December 2023 – The number of stores from which products can be ordered via Tinkoff bank’s mobile application has been expanded fivefold. Customers can now use the Tinkoff app to order products from the Perekrestok and Pyaterochka retail chains, both part of leading Russian food retailer X5 Group.
Users of the Tinkoff mobile app will have access to the wide product assortment offered at Perekrestok and Pyaterochka stores. Customers can order from among more than 12 thousand SKUs, including private labels, and receive 10% cashback on their first order. All discounts offered at the retail chains’ online stores will also apply when ordering via the Grocery service in the app’s City section.
Dmitry Konstantinov, Director of Non-Financial Services at Tinkoff:
“We are expanding the number of retail chains from which customers can place orders via the Tinkoff app. Delivery from X5 stores through the app’s Grocery service is a major step in scaling up this service, as we seek to maximise the user experience of our product. By engaging partners like X5, we expect to multiply our number of orders and get more positive feedback from customers about their experience in using this service as we add even more ordering options.”
Products are packed and delivered by X5 delivery service employees, while questions about orders can be asked in the support chat function of the Tinkoff app, where specialists are available 24/7. The conditions, prices and assortment when ordering via the Tinkoff app are the same as those for deliveries ordered through the Pyaterochka and Perekrestok mobile apps.
Sergey Pankov, Managing Director of X5 Digital:
“Today, online delivery from our retail stores is growing at a rapid pace, with over 270,000 online orders delivered on peak days. X5 continues to evolve its express delivery services and expand partnerships with aggregators to offer its customers the convenience of an omnichannel shopping experience. We are pleased to announce our partnership with Tinkoff, which unlocks yet another convenient service for our customers to receive their orders from Pyaterochka and Perekrestok. That said, we will continue to further enhance our own delivery channels.”
Delivery from Perekrestok and Pyaterochka via the Tinkoff app is currently available in a number of cities where X5 operates, including Moscow, St Petersburg and other major cities, with the service footprint increasing every day. Products can be ordered in the mobile app’s City section → Grocery. The service is currently available on Android devices.